Terms of service
TERMS OF USE
Last Updated: August 22, 2026
Welcome to RRVIVE LUXERIES COUTURE LLC (“RRVIVE LUXERIES,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of our website, online store, products, services, social media shopping experiences, live shopping events, and other services offered by RRVIVE LUXERIES LLC.
By accessing our website, creating an account, submitting an order, purchasing an item, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree with these Terms, please do not use our website or services.
Our online store is powered by Shopify, which provides the e-commerce platform through which we offer certain products and services.
SECTION 1 — ELIGIBILITY AND ONLINE STORE USE
By using our website or purchasing from RRVIVE LUXERIES, you represent that you are at least the age of majority in your state or jurisdiction of residence or are otherwise legally permitted to enter into a binding agreement.
You may not use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose.
You may not attempt to interfere with the operation or security of our website, introduce malicious software or code, gain unauthorized access to our systems, or use our services in violation of applicable laws.
We reserve the right to refuse, restrict, suspend, or terminate access to our services when we reasonably believe these Terms have been violated.
SECTION 2 — LUXURY RESALE AND PRE-OWNED ITEMS
RRVIVE LUXERIES specializes in luxury goods, which may include pre-owned, vintage, discontinued, rare, collectible, sourced, and other previously owned merchandise.
Unless an item is specifically identified as new or unused, customers should assume that pre-owned merchandise may display signs of previous ownership, storage, handling, or age.
Such characteristics may include, but are not limited to, minor scratches, creasing, tarnishing, discoloration, hardware wear, interior wear, odors, shape changes, patina, marks, or other imperfections consistent with a pre-owned or vintage item.
We make reasonable efforts to describe and photograph the condition of each item accurately. However, photographs and descriptions may not capture every minor imperfection.
Colors may also appear differently depending on lighting, photography, screen settings, and the device used to view our website.
By purchasing a pre-owned or vintage item, you acknowledge and accept the condition of the merchandise as reasonably represented in the product listing, photographs, videos, and other information made available before purchase.
Customers may contact us before purchasing to request additional photographs, videos, measurements, or available condition information.
SECTION 3 — AUTHENTICITY
RRVIVE LUXERIES stands behind the authenticity of the luxury merchandise we sell.
Items may be reviewed, authenticated, or accompanied by authentication documentation through professional authentication services when applicable.
Any certificate, authentication report, or authentication service provided with an item does not create an affiliation, sponsorship, or endorsement between RRVIVE LUXERIES and the original designer or trademark owner.
Unless expressly stated otherwise, RRVIVE LUXERIES LLC is an independent luxury resale business and is not affiliated with, endorsed by, sponsored by, or an authorized retailer of the designer brands whose products may appear on our website.
All designer names, trademarks, logos, and other intellectual property belong to their respective owners and are used solely for identification and descriptive purposes.
SECTION 4 — PRODUCT AVAILABILITY
Luxury resale merchandise is often unique and available in limited quantities. Many items offered by RRVIVE LUXERIES are one-of-one pieces.
Placing an item in your shopping cart does not guarantee that the item will remain available.
Products may also be offered through multiple sales channels, including our website, social media platforms, private sales, live shopping events, or other approved channels. As a result, an item may occasionally sell through another channel before our website inventory is updated.
We reserve the right to cancel an order if an item becomes unavailable, was previously sold, contains an inventory error, or cannot otherwise be fulfilled.
If we cancel an order after payment has been received, the applicable amount paid for the canceled item will be refunded to the original payment method.
SECTION 5 — PRICING
All prices are listed in U.S. dollars unless otherwise indicated.
RRVIVE LUXERIES determines pricing based on factors that may include brand, model, rarity, condition, age, demand, availability, comparable resale values, sourcing costs, and current market conditions.
Prices may change at any time without notice.
The resale value of certain luxury goods may be higher or lower than the item's original retail price. Discontinued, rare, limited-production, highly sought-after, or difficult-to-source merchandise may command higher resale prices based on market supply and demand.
Unless we expressly state otherwise, prices are not negotiable.
SECTION 6 — ORDERS AND PAYMENT
We reserve the right to accept, decline, limit, or cancel any order.
We may limit or cancel orders when we reasonably suspect fraud, unauthorized payment activity, pricing or inventory errors, resale abuse, or other activity that may violate these Terms.
You agree to provide accurate, current, and complete billing, shipping, payment, and contact information when placing an order.
You are responsible for ensuring that your shipping information is correct before submitting your purchase.
Orders may be subject to payment verification, fraud screening, and other security procedures before fulfillment.
SECTION 7 — FINAL SALE POLICY
ALL SALES ARE FINAL.
Due to the nature of luxury resale merchandise, RRVIVE LUXERIES does not accept returns, refunds, or exchanges for reasons including, but not limited to:
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Change of mind;
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Buyer’s remorse;
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Fit or sizing;
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Color preference;
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Condition characteristics disclosed or reasonably visible before purchase;
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Minor signs of wear associated with pre-owned or vintage merchandise;
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Finding the same or similar item elsewhere at a different price; or
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Changes in the resale or retail market value of an item after purchase.
Customers are encouraged to carefully review all product descriptions, photographs, measurements, condition information, and available videos before completing a purchase.
If you have questions about an item, please contact us before purchasing.
Nothing in this section is intended to limit any rights that cannot legally be waived under applicable law.
SECTION 8 — SHIPPING AND DELIVERY
Customers are responsible for providing a complete and accurate shipping address.
Orders may require a signature upon delivery, particularly for higher-value merchandise.
RRVIVE LUXERIES may use insured shipping or additional delivery protections when appropriate.
Shipping estimates are estimates only and are not guaranteed delivery dates. Once an order has been transferred to the shipping carrier, delays caused by the carrier, weather, transportation interruptions, natural disasters, or other circumstances outside our reasonable control may affect delivery.
Customers should promptly contact us regarding suspected lost, damaged, or incorrectly delivered packages so that available carrier procedures may be reviewed.
SECTION 9 — DIRECT SOURCING AND SPECIAL REQUESTS
RRVIVE LUXERIES may offer sourcing services for customers seeking specific luxury items.
Submission of a sourcing request does not guarantee that an item can be located, purchased, or delivered within a particular timeframe or price range.
Availability, condition, market pricing, seller availability, international sourcing, currency fluctuations, shipping costs, customs requirements, and other factors may affect sourcing.
Any sourcing deposits, service fees, cancellation restrictions, or other special terms disclosed and agreed to before a sourcing transaction will become part of the terms governing that transaction.
SECTION 10 — ACCURACY OF WEBSITE INFORMATION
We make reasonable efforts to ensure that information presented on our website is accurate. However, product descriptions, prices, photographs, measurements, inventory quantities, availability, promotional information, or other content may occasionally contain errors or omissions.
We reserve the right to correct errors, update information, modify listings, or cancel an affected order when necessary.
If an order is canceled because of an error attributable to us, amounts collected for the canceled item will be refunded as appropriate.
SECTION 11 — MODIFICATIONS TO PRODUCTS, SERVICES, AND PRICING
We may modify, suspend, discontinue, add, or remove products, website features, promotions, or services at any time.
Product prices, promotions, availability, and inventory may change without prior notice.
We are not responsible for changes in the market value of merchandise after a transaction has been completed.
SECTION 12 — THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party websites, payment processors, authentication providers, shipping carriers, social media platforms, financing providers, or other services.
These third parties operate independently from RRVIVE LUXERIES and may maintain their own terms, policies, and privacy practices.
We are not responsible for the content, availability, practices, or policies of third-party websites or services.
Your use of third-party services may be governed by separate agreements between you and the applicable provider.
SECTION 13 — INTELLECTUAL PROPERTY
Unless otherwise indicated, content created or owned by RRVIVE LUXERIES—including our business name, original photographs, graphics, videos, written content, website design elements, branding, and other original materials—is owned by or licensed to RRVIVE LUXERIES COUTURE LLC and is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, republish, sell, commercially exploit, or use our original content without prior written permission.
Designer trademarks and logos displayed in connection with resale merchandise remain the property of their respective owners.
SECTION 14 — USER CONTENT, REVIEWS, AND SUBMISSIONS
If you submit a review, photograph, comment, testimonial, suggestion, or other content to us, you represent that you have the right to submit that material and that it does not violate another person's intellectual property, privacy, publicity, or other legal rights.
You may not submit fraudulent, defamatory, threatening, obscene, unlawful, misleading, or malicious content.
We reserve the right to remove or decline to publish user-submitted content when appropriate.
SECTION 15 — PROHIBITED USES
You may not use our website or services to:
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Engage in unlawful or fraudulent activity;
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Submit false or misleading information;
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Attempt unauthorized access to our website, accounts, or systems;
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Introduce viruses, malware, or harmful code;
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Scrape, harvest, or improperly collect information from our website;
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Infringe our intellectual property rights or those of another party;
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Impersonate another person or entity;
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Interfere with website security or functionality;
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Engage in abusive, threatening, defamatory, or harassing conduct; or
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Use our services in any manner prohibited by applicable law.
We may restrict or terminate access to our services for violations of these Terms.
SECTION 16 — PERSONAL INFORMATION
Information submitted through our website is handled according to our Privacy Policy.
By using our services, you acknowledge that certain information may be processed by third-party service providers necessary to operate our business, process payments, fulfill orders, authenticate merchandise, prevent fraud, or provide other requested services.
Please review our Privacy Policy for additional information concerning our privacy practices.
SECTION 17 — DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.
We do not guarantee that our website will always operate uninterrupted, error-free, or without delays.
Except for representations expressly made by RRVIVE LUXERIES and warranties or rights that cannot legally be excluded, we disclaim warranties to the fullest extent permitted by applicable law.
SECTION 18 — LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, RRVIVE LUXERIES LLC and its owners, officers, employees, contractors, agents, affiliates, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from your use of our website, services, or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
SECTION 19 — INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless RRVIVE LUXERIES LLC and its owners, officers, employees, contractors, agents, and affiliates from third-party claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms, misuse of our services, violation of applicable law, or infringement of another party's rights.
SECTION 20 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary.
The remaining provisions will continue in full force and effect.
SECTION 21 — TERMINATION
These Terms remain effective while you access or use our website or services.
We may suspend or terminate access to our services when we reasonably determine that a user has violated these Terms, engaged in fraudulent or unlawful conduct, or created a security or operational risk.
Provisions that by their nature should survive termination will remain effective following termination.
SECTION 22 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, shipping policies, final sale/refund policy, and any other policies or transaction-specific terms expressly incorporated by reference, constitute the agreement between you and RRVIVE LUXERIES regarding your use of our website and services.
SECTION 23 — GOVERNING LAW
These Terms and your use of our services will be governed by the laws of the State of South Carolina, without regard to conflict-of-law principles, except where applicable federal law or another mandatory law controls.
SECTION 24 — CHANGES TO THESE TERMS
We may revise these Terms periodically to reflect changes to our business, website, products, services, or legal requirements.
The most current version will be posted on our website with an updated effective date.
Your continued use of our website or services after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
SECTION 25 — CONTACT INFORMATION
Questions regarding these Terms may be directed to:
RRVIVE LUXERIES COUTURE LLC
Email: contact@rrviveluxeries.com
Website: rrviveluxeries.com
RRVIVE LUXERIES COUTURE LLC is an independent luxury resale company. Designer names, logos, trademarks, and other brand identifiers appearing on our website are the property of their respective owners. Unless expressly stated otherwise, RRVIVE LUXERIES LLC is not affiliated with, sponsored by, endorsed by, or an authorized retailer of those brands.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at rrviveluxeries@gmail.com.