Shipping policy
Welcome to RRvive Luxeries! We are committed to delivering your pre-owned luxury items safely and on time. Please review our shipping policy below.
1. Shipping Locations
- We currently ship within the United States.
2. Processing Time
- Orders are processed within 1-3 business days after purchase and authentication confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- If there are any delays in processing your order, we will notify you by email.
3. Shipping Methods and Rates
- We offer standard and expedited shipping options at checkout.
- Shipping rates are calculated based on order weight, dimensions, and destination.
- Orders over $500 qualify for free standard shipping.
4. Order Tracking
- Once your order is shipped, you will receive an email with a tracking number to monitor your delivery status.
- You can track your order through our website or the shipping carrier’s website.
5. Shipping Insurance
- All shipments are insured to protect against loss or damage during transit.
- If your package is lost or damaged, please contact us immediately, and we will work with the carrier to resolve the issue.
6. Estimated Delivery Times
- Standard Shipping: 3-7 business days.
- Expedited Shipping: 1-3 business days.
- Delivery times may vary depending on your location and external factors such as weather or holidays.
7. Incorrect Addresses
- Please ensure your shipping address is correct before placing your order. RRvive Luxeries LLC is not responsible for packages delivered to incorrect addresses.
- If you realize your address is incorrect after placing your order, please contact us immediately at rrviveluxeries@gmail.com
8. Returns and Exchanges
- Please refer to our Return Policy for details on returns and exchanges.
9. Questions and Support
- If you have any questions about shipping or need support with your order, please contact us at rrviveluxeries@gmail.com
Thank you for shopping with RRvive Luxeries LLC!