Shipping policy

Welcome to RRvive Luxeries Couture LLC! We are committed to delivering your pre-owned luxury items safely and securely. Please review our shipping policy below.

1. Shipping Locations

• We currently ship within the United States.

2. Processing Time

• Orders are processed within 1–3 business days after purchase and authentication confirmation.
• Orders placed on weekends or holidays will begin processing on the next business day.
• If there are any unexpected delays in processing your order, we will notify you by email.

3. Shipping Methods and Rates

• We offer standard and expedited shipping options at checkout, when available.
• Shipping rates are calculated based on the order weight, dimensions, and destination.
• Orders over $500 qualify for free standard shipping.

4. Order Tracking

• Once your order has shipped, you will receive an email containing your tracking information.
• Tracking updates are provided by the shipping carrier and can be used to monitor the status of your delivery.

5. Shipping Insurance

• All shipments are insured to help protect against loss or damage while in transit.
• If your package is lost or arrives damaged, please contact us immediately so we can work with the shipping carrier to address the issue.

6. Estimated Delivery Times

• Standard Shipping: 7–10 business days.
• Expedited Shipping: 1–3 business days, when available.
• Delivery estimates may vary based on your location, carrier delays, weather conditions, holidays, authentication requirements, or other circumstances outside of our control.
• Business days do not include weekends or federal holidays.

7. Incorrect Addresses

• Customers are responsible for providing a complete and accurate shipping address at checkout.
• RRvive Luxeries Couture LLC is not responsible for packages delivered to an incorrect address provided by the customer.
• If you notice an error in your shipping address after placing your order, please contact us as soon as possible at contact@rrviveluxeries.com. Address changes cannot be guaranteed once an order has been shipped.

8. Returns and Exchanges

• All sales are final.
• Please refer to our Return & Refund Policy for complete details regarding purchases, returns, and exchanges.

9. Questions and Support

If you have questions regarding shipping or need assistance with an order, please contact us at contact@rrviveluxeries.com.

Thank you for shopping with RRvive Luxeries Couture LLC!